Do you ever get the feeling there are just too many places to look and listen to get all the information you need, and that’s expected of you? How are we suppose to deal with all these channels of communication and still be productive? It’s definitely a challenge. In a vain attempt to get something done, you end up shutting down your email, closing your web browser, setting your chat client(s) to “Do Not Disturb” and put your phone on silent and in your drawer. Does it work?
At work we depend on communication channels to keep abreast of changes in the workplace, client requests, the competition and everything else. So when email is so prevalent, why do we need to even think about using chat, or forums, or secret departmental mini-apps?